The Reason For Using Customer Service Policies - 1682 Words

(1.1) Discuss the reason for using customer service policies Introduction Customers are regarded as god in our country Nepal. Customers are the only target on which one business is keen focused. The main and foremost thing not to be confused is that customers are not only the need of business but it is the part of business without which business cannot be continued firmly and sustainably. A famous person Domon Richard said â€Å"Your customer doesn’t care how much you know until they know how much you care†. Customers are the most important people for any organization. They are the resource upon which the success of the business depends. The extent to which customers move up the ladder depends on how well they are treated by the organization. Well focused sales methods and attention to individual detail is likely to encourage customers to move up the ladder. For the betterment and success of any business the satisfaction of customers are the prime concern point and for all these there are some rules under which all the members of the certai n organization are bounded for implement for the success of business known as customer service. Customer service is the provision of service to customers before, during and after a purchase. In other word, Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. The perception of success of such interactions is dependent on customers who can adjust themselves to theShow MoreRelatedAnalysis Of Lila Restaurant At Caulfield Victoria1737 Words   |  7 Pageseastern Asian cuisine and drinks. Conduct research on trends in the industry within which the company operates and provide a brief analysis of these trends and the relevance to the company’s activities. ï‚ § industrial trends: nowadays more and more customers prefer the food to be made with all natural ingredients, no artificial colors, no chemical additions and they want to know the detailed composition of the production process. These factors are relevant to the restaurant business operation processRead MoreEnhancing Cusromer Satisfaction And Retention Using Data945 Words   |  4 PagesSATISFACTION AND RETENTION USING DATA TOOLS Linda Holland-Blackwell American Public University System Abstract Enhancing customer satisfaction and retention using data tools provides many organizations steps in creating a service environment that knows who its customers really are and how it plans to retain those customers. Many service organizations has implemented customer relationship management tools. These tools are used to keep track of customer needs, access multipleRead MoreAn Interesting Topic Of Taxation972 Words   |  4 Pagestaxation. He proposed â€Å"a tax on customer service calls being outsourced to another county† (The Observer, 2015). While the tax sounds a bit odd at first, there is actually for rhyme to the senator’s reasoning. The senator’s goal is to ultimately keep more jobs on United States soil. Many jobs in the United States have been lost to cheaper labor overseas. This proposal aims to bringing someone of those jobs back to America by implementing a high taxation on customer service phone calls that are being answeredRead MoreThe Impact Of E Commerce On Retail Industry1697 Words   |  7 PagesThe impact of E-Commerce on the ‘Retail Industry’ August 8 2016 The Findings and Analysis of customer information on an e-commerce platform. The Improved Marketing techniques of e-commerce. Security issues associated with conducting business over the internet and the methods used to combat these security vulnerabilities’ on e-commerce and the use of social media e-commerce the conventional method of conducting business today â€Æ' The Main Elements of E-Commerce and the impact of E-Commerce on ‘RetailRead MoreMarketing Strategy : Target Markets And The Marking Mix874 Words   |  4 Pagesattract the most reliable customers. The third step in the marketing planning process is to develop marketing strategies: target markets and the marking mix. In this process â€Å"marketing managers develop their actual marketing strategies—that is they make decisions about what activities they must accomplish to achieve the marketing objectives.† (Solomon, Marshall, and Stuart 82) The type of marketing strategy that a retailor develops is based on their products, policies, and design. Therefore, itRead MoreZapposs Case1376 Words   |  6 PagesName: Nurul Afriani ID:108081100005 CASE 9.2 Zappos: Making Human Resources the Key to Customer Service Introduction Zappos.com is an online shoe retailer that has built a strong brand and has shown impressive sales growth since its founding. Zappos’s formula for success is seemingly simple. It acquires customers through word-of-mouth and search engine marketing (SEM) and then surprise them with customer service that keeps them coming back. Why Shoes? Zappos was founded by Nick Swinmurn. At theRead MoreMarketing Assignment : An Introduction To Customer Service1208 Words   |  5 PagesCustomers can request for their desired package, reduce or add to the set packages, to get the best deals and the desired inclusions in a holiday package. The result from Q12 in the focus group, what will encourage the target market to purchase through online will be word of mouth referrals from family and friends, promo offers, good holiday package, the company must be real with proven track records. Create good camaraderie with the same ethnicity, no communication barrier, easy to understand,Read MorePolicy Restricting Personal Use Of Computers And Systems1591 Words   |  7 PagesACCEPTABLE USE POLICY POLICY restricting personal use of computers and systems NOTE: This document contains IA Controls 1. SCOPE: This policy applies to all employees who use a Big Tech BYOD or any computer on Big Tech Network 2. CONSENT PROVISION. By signing this document, you acknowledge and consent that when you access Big Tech : a. You are accessing This Acceptable Use Policy (AUP) applies to all Big Tech Internet-related services, without restriction services provided through WiFi (Service or Services)Read More4p and Swot Analysis of Auction and G Market1242 Words   |  5 Pagesthe Auction collects data from customers and customer center, it gives product suggestions what customers want to the affiliated off-line companies who supply products to the Auction. The Auction classify every listed product by specific categories, and the Auction makes both of customers and sellers satisfy their dealing desire by using differential marketing such as premium registration. 2) Price In the Auction internet shopping mall, customers determine the price of productsRead MoreAnalysis Of The United States Privacy Policy783 Words   |  4 PagesUnited States Privacy Policy This Privacy Policy describes how XYZ Inc. collects, uses, shares, and retains personally identifiable information provided by customers. This Privacy Policy pertains only to customers located in the United States; other branches may have different privacy policies based on the laws and requirements of their locations. This policy doesn’t pertain to the practices of other entities such as business partners, i.e., vendors, sponsors, or advertisers (Neuhaus, 2017). Modifications

Societal Values Of The Buck V. Bell Decision - 998 Words

Societal Values of the Buck v. Bell Decision The Supreme Court decision in Buck v. Bell displays some clues to the values of early twentieth century American society. The interpretation of the 14th Amendment of the United States Constitution is the lynchpin of the decision, and the values of the court can be derived from it. In this essay I will demonstrate that the ambiguity of the Amendment in question has significant consequences, the ethics of the interpretation of the Amendment is derived form the paternalistic nature of the Constitution, and that equality of the law is subservient to the desire for a homogeneous and comfortable cultural environment. Interpretation of the 14th Amendment The central contention of the case is of the interpretation of the 14th Amendment of the US Constitution. The court argued that it was â€Å"within the power of the State under the Fourteenth Amendment† to provide sexual sterilization to those who were found to be â€Å"with an heredity form of insanity or imbecility.† Upon close examination of the 14th Amendment, one can see the ambiguity it contains. The Amendment can be read as really saying that the â€Å"state shall make or enforce any law which shall abridge the privileges or immunities of citizens of the United States; †¦deprive any person of life, liberty, or property† as long as â€Å"due process of law† is followed, and granted â€Å"the equal protection of the laws.† And this seems to be the way the Supreme Court read it. Since due process wasShow MoreRelatedThe Government As An Intermediate Agency2120 Words   |  9 Pagesjustification. The mere fact that the government prescribes something to us does not morally justify our doing it (though it may prudentially justify it, and therefore, in some cases it may morally excuse it). The decision to obey a government must be an autonomous one – one that, like any decision which can affect other people, we should justify on the basis of a freely accepted moral principle. But if this is so, to what extent are we really obeying the government and not simply governing ourselves? AndRead MoreChipotle18199 Words   |  73 Pagesnumber of fast-casual competitors that also have been picked up by quick-service companies in recent years (Peters, 2005). Major competitors include other Mexican fast casual locations such as Baja Fresh, Del Taco, Qdoba Grill, and market leader Taco Bell. Additional competitors in the broader market include other fast casual locations such as Panera Bread and local similar cuisine like Freebirds (Hein, 2006). Macro-environmental factors affect all organizations; political-legal, economic, socialRead MoreStephen P. Robbins Timothy A. 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Vietnam3 Essay Summary Example For Students

Vietnam3 Essay Summary As the founder of the Indo-Chinese Communist party in 1930 and president of North Vietnam from 1945 to 1969, Ho Chi Minh led the longest and most costly 20th-century war against colonialism. His whole adult life was devoted to ending French and later, American domination of Vietnam. His goals were achieved in 1975, six years after his death, when the last Americans left South Vietnam. The Vietnamese communist has always claimed that Ho Chi Minh was the hero who gained independence for Vietnam from France. There is no doubt that Ho Chi Minh was a man of undoubted bravery and vast subbornness. Ho Chi Minh was born as Nguyen Tat Thanh (his given name) on May 19, 1890, in Hoang Tru, Vietnam (French Indochina). He attended school in Hue during his teen years, he worked as a schoolmaster for a time, and went to a technical school in Saigon. In 1911 he went to work on ocean freighters, which took him around to Africa and as far as Boston and New York City. After two years in London from 191 5-1917 he moved to Paris and remained there until 1923. At Paris he became a socialist and organized a group of Vietnamese who were living there in a protest against French colonial policy. He was then later inspired by the successful Communist revolution in Russia, that he went to Moscow in 1924 and took part in the fifth Congress of the Communist International. His anticolonial views kept him from returning to Vietnam until the end of World War II. He spent much of his time in China, where he organized the Indo-Chinese Communist party on February 3, 1930. It was up until the 1940s that he began to use the name Ho Chi Minh, meaning Ho the Enlightener. In 1941 Ho and his comrades formed a league for the independance of Vietnam or Vietminh. Following World War II a bloody seven-and-a-half-year struggle raged between Communist Vietnamese and the French for control of the land. Finally a peace conference was held at Geneva, Switzerland, to determine the fate of Indochina. Concluding in July 1954, the conference determined that French rule would be ended in Vietnam and that the country would be temporarily divided politically. Laos and Cambodia, comprising the rest of Indochina, were prohibited from making military alliances. Foreign military bases were barred from their territory and from Vietnam. By 1945 the Japanese had taken over Vietnam and defeated the French, and later in the year the Japanese were defeated by the United States. Ho Chi Minh immediately sought the cooperation of the United States in preventing the return of colonial rule, and on September 2 1945, he proclaimed the independence of Vietnam. The battle of Dien Bien Phu was a major turning point in the history of Vietnam the battle of Dien Bien Phu ended any hope of the French control in Indochina and gave way for the heavy American involvement in the area from 1965 to 1975. VietnamForty years ago, men fought, bled and died here in an epic battle that changed the course of recent world history. Here was where the French stronghold of Dien Bien Phu fell to a peasant Vietnamese army of nationalists and communists, ending French colonial rule, setting the stage for the involvement of the United States in Vietnam, and ending Westernand whitedomination of much of Southeast Asia. New generations of farmers now roam the peaceful valley with water buffalo, plowing the land helping grow their crops. Children play in ponds, old men and women ride their bicycles. Late 1953 the French occupied a small mountain outpost named Dien Bien Phu, located in the northern part of Vietnam near the Lao Tian border. The French hoped to cut the Vietminh supply lines into Laos and to set up a base from which to attack. The Vietnamese, in control of the countryside, quickly cut off all roads to Dien Bien Phu, so the French could only be supplied from the air. The French remained quite confident of their position as well as they underestimated the Vietminhs strength, they were completely taken by surprise when General Vo Nguyen Giap now at the age of 82, (the legendary warrior) of North Vietnam surrounded their base with 40,000 troops and used heavy artillery to batter the French lines. The Vietminh were so successful because since they were fast on foot, their knowledge of the land, and the amount of items they carried. The Vietnamese had also gained a great deal of economic support of the Soviets, which gave the Vietnamese troops better weapons, although the French had some good artilery but, in the end they were no match for the Vietminh. The Americans gave France a helping hand, but still Dien Bien Phu fell on May 7, 1954. By this time support in France for the war had virtually evaporated, and the American Congress refused any more aid to support a lost cause. The French government accepted an end to the fighting, and an agreement was signed in Geneva on July 21, 1954. The agreement also divided Vietnam in half along the 17th parallel. The area of Dien Bien Phu represents, glory for the old soldiers, on occasions they put on their tattered, mismatched uniforms with medals as they retrace the battlefield and pose for photos for reporters and tourists. .u5eeca03859f7eba988e6623faa9321ab , .u5eeca03859f7eba988e6623faa9321ab .postImageUrl , .u5eeca03859f7eba988e6623faa9321ab .centered-text-area { min-height: 80px; position: relative; } .u5eeca03859f7eba988e6623faa9321ab , .u5eeca03859f7eba988e6623faa9321ab:hover , .u5eeca03859f7eba988e6623faa9321ab:visited , .u5eeca03859f7eba988e6623faa9321ab:active { border:0!important; } .u5eeca03859f7eba988e6623faa9321ab .clearfix:after { content: ""; display: table; clear: both; } .u5eeca03859f7eba988e6623faa9321ab { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u5eeca03859f7eba988e6623faa9321ab:active , .u5eeca03859f7eba988e6623faa9321ab:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u5eeca03859f7eba988e6623faa9321ab .centered-text-area { width: 100%; position: relative ; } .u5eeca03859f7eba988e6623faa9321ab .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u5eeca03859f7eba988e6623faa9321ab .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u5eeca03859f7eba988e6623faa9321ab .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u5eeca03859f7eba988e6623faa9321ab:hover .ctaButton { background-color: #34495E!important; } .u5eeca03859f7eba988e6623faa9321ab .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u5eeca03859f7eba988e6623faa9321ab .u5eeca03859f7eba988e6623faa9321ab-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u5eeca03859f7eba988e6623faa9321ab:after { content: ""; display: block; clear: both; } READ: Case Study: Bose EssayAbout 4,000 of Giaps troops lie in four tree-shaded cemeteries in Dien Bien Phu. There is none for the French. Their dead are symbolized by two rebuilt grave sites, where returning French veterans pay their respects. Hundreds of Vietnamese and French troops were buried in the earth of Dien Bien Phu at the positions where they fell, or were swallowed up by monsoon waters. In military operations in both the Viet Minh and Vietnam Wars, Giap was cautious and so careful and percise in planning the operations. Frequently they were delayed because either they or the moment was premature. Giaps caution and policies led his opponents to underestimate both his military strength and his tactical skill. Although in war there will be someone undoubtedly underestimates the other. Historians, particularly French historians, tend to write and talk about Giap, in larger than life terms; they write of his brilliance as a strategic and tactical military genius. But there is little proof of this. Perhaps the French write him large as a slave for bruising the French. Giaps victories have been due less to brilliant or even incisive thinking than to energy. And his defeats are clearly due to serious shortcomings as a military commander: a tendency to hold on too long, to refuse to break victory to intoxicate and lead to the taking of excessive and even insane chances in tr ying to strike a bold second blow; a preoccupation, while fighting the peoples war, with real estate, attempting to sweep the enemy out of an area that may or may not be militarily important. Giap always was at his best when he is moving many men and supplies around a battlefield, far faster than his enemies would expect. He did this against the French in 1951, infiltrating an entire army through their lines in the Red River Delta. Without General Giap history would have written it own new script. After the Vietnam War General Giap slowly began to fade the scene, withdrawing gradually from day-to-day command of PAVN. General Dung began to take up the reins of authority. Published in 1997 Stanley Thornes (Publishers) LTD2. Dien Bien Phu and the Crisis of Franco-American Relations 1954-1955Kaplan, Lawrence Artaud, Denise Rubin, Mark. La Manufacture, Lyon, France 1937 3. Microsoft Encarta 97 Encyclopeadia4. The Times Mirror Company; Los Angeles Times, 1994. GEORGE ESPER, Battle of Dien Bien Phu Shaped Southeast AsiaBibliography: